At q780, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a q780 player based in Pakistan. We encourage you to read it carefully.
Six core data protection principles that guide everything q780 does with your personal information.
q780 operates on a data minimisation principle. We collect only the personal information that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not harvest unnecessary data or create profiles beyond what our licensing framework requires.
All data transmitted between your device and q780 is protected by 256-bit SSL encryption — the same standard used by leading international banks. Data stored on q780 servers is encrypted at rest and access is restricted to authorised personnel on a strictly need-to-know basis.
q780 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is limited strictly to service providers who support our platform operations — payment processors, KYC verification partners, and regulatory bodies — and only to the extent necessary for those specific purposes.
q780 players have clear rights over their personal data — including the right to access it, correct inaccuracies, request deletion, and opt out of direct marketing communications. These rights can be exercised at any time by contacting our support team at [email protected], and we will respond within 30 days.
q780 retains your personal data only for as long as it is needed to deliver our services or to comply with our legal and regulatory obligations. Once the retention period expires, data is securely deleted or anonymised. Transaction records are retained for a minimum of five years in line with anti-money laundering requirements.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, q780 will notify affected players promptly and without undue delay. We will communicate the nature of the breach, the data involved, and the steps we have taken to contain and remediate the incident.
q780 is an online casino and sports betting platform accessible at q780.org, serving players across Pakistan. References to "q780", "we", "us", or "our" in this Privacy Policy refer to the q780 platform operator and its affiliated entities responsible for processing your personal data.
q780 acts as the data controller in respect of the personal information you provide when registering an account, making transactions, or otherwise using the platform. As data controller, q780 determines the purposes and means by which your personal data is processed, and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
For all data-related enquiries, you may contact us at: [email protected]
q780 collects personal data across several categories depending on how you interact with the platform. The following table summarises the types of data we collect and their primary purpose:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Account registration, KYC age & identity verification |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communication, support, marketing (with consent) |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history, PKR amounts | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device ID, browser type, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Service personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel, promotion history | Targeted offers, newsletter delivery, player retention |
q780 collects personal data through several distinct channels:
The majority of your personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or opt into a marketing promotion. You are always informed at the point of collection what data is required and why.
When you use the q780 platform, certain data is collected automatically through cookies, web beacons, and server logs. This includes your IP address, browser type, device identifiers, and behavioural data such as the pages you visit and the games you play. Please see Section 7 for full details on our use of cookies.
q780 may receive data about you from trusted third-party sources, including:
q780 uses your personal data for the following purposes. We will never use your data for a purpose that is incompatible with the reason it was originally collected without obtaining your prior consent.
q780 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
q780 does not sell your personal data. We share your data only in the following limited circumstances, and only to the minimum extent necessary for each purpose:
q780 engages trusted third-party service providers to support platform operations. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 processors), identity verification providers, customer support platforms, fraud detection services, and cloud infrastructure providers. All service providers are bound by data processing agreements that restrict them from using your data for any purpose other than delivering services to q780.
q780 may disclose personal data to regulatory bodies, gaming authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a lawful request, subpoena, or court order, or to report suspicious financial activity under applicable AML obligations.
In the event of a merger, acquisition, or sale of all or part of q780's business, player data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice before your data is subject to a different privacy policy.
q780 will share your data with any other third party only where you have given explicit prior consent for that specific disclosure.
q780 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytical data. The following categories of cookies are in use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the q780 platform. For full details, refer to our cookie management options available in your account settings.
q780 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
As a q780 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your full name, account email, and a clear description of your request. We will respond within 30 days.
You have the right to request a copy of all personal data q780 holds about you, along with information about how it is being used.
You have the right to request that inaccurate or incomplete personal data held by q780 be corrected or updated without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that q780 restrict the processing of your data in certain circumstances — for example, while a correction request is under review.
You have the right to receive your personal data in a structured, machine-readable format and to have it transmitted to another data controller where technically feasible.
You may object to processing of your personal data for direct marketing at any time, or to processing based on legitimate interests where you believe your rights override those interests.
q780 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes CNIC-based age verification specifically to prevent minors from creating accounts.
If q780 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately, the account will be closed, and the matter may be referred to relevant child protection authorities where appropriate.
q780 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While q780 takes every reasonable precaution to protect your data, no system is completely immune to security threats. We encourage you to use a strong, unique password for your q780 account and to enable 2FA from your account settings.
As a platform operating under an international gaming licence, q780 may process and store data on servers located outside Pakistan. Where personal data is transferred internationally, q780 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in the jurisdiction of collection.
These safeguards may include standard contractual clauses, data processing agreements with certified recipients, or reliance on adequacy decisions where applicable. q780 does not transfer data to jurisdictions that do not provide adequate data protection standards without implementing supplementary measures.
The q780 platform may contain references to third-party services — such as payment processors or responsible gaming resources — that operate their own independent privacy policies. q780 is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policy of any third-party service you access via q780.
This Privacy Policy applies solely to data collected directly by q780 through q780.org and its associated platform services.
q780 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. The effective date at the top of this policy indicates when it was last revised.
Where changes are material — meaning they significantly affect your rights or how your data is used — q780 will notify registered players by email and display a prominent notice on the platform prior to the changes taking effect. Your continued use of q780 after the updated policy takes effect constitutes acceptance of the revised terms.
We recommend reviewing this page periodically to stay informed about how q780 protects your privacy. The current version of this policy will always be accessible at q780.org/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how q780 has handled your personal data, please contact us through the following channels:
If you are dissatisfied with q780's response to your privacy complaint, you may have the right to escalate the matter to the relevant supervisory authority or data protection regulator applicable under q780's operating jurisdiction. Details of the applicable authority will be provided upon request.
Your data is protected. Your privacy is respected. Now enjoy Pakistan's most trusted online casino and sports betting platform — cricket, live games, slots, and more, all in PKR.